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REMEDY : BNSSG referral pathways

Wheelchairs and specialits seating

Checked: 04-05-2018 by hana.cavill Next Review: 30-04-2019

Service Overview

Bristol Centre for Enablement (BCE)

The Wheelchair Service at Bristol Centre for Enablement (BCE) is a specialist NHS service providing wheelchairs and wheelchair seating for long-term mobility needs, including manual and powered wheelchairs, this includes assessment, provision of a wheelchair or cushion and on-going equipment maintenance.

For Bristol Centre for Enablement to provide you with a wheelchair you must:

  • Be registered with a GP in the area covered by the Wheelchair and Special Seating Service

  • Be of limited mobility, with a long term restriction of walking ability (over 6 months)

  • Need regular wheelchair use, defined as at least 4 times weekly, on a regular basis.

  • Be able to self-propel with no medical contra-indications to this activity, or, if  unable to self-propel, have a regular carer who can push the wheelchair safely.

To access Bristol Centre for Enablement Wheelchair Services you must be referred by a Health or Social Care Professional.  If you are an existing client with the wheelchair service, you can self-refer and contact the service directly.

 The Assessment Process

Upon receiving your referral from a healthcare professional we will review it against eligibility criteria and, if appropriate, send you a letter with an assessment date, as soon as an appointment is available. If the assessment date is not convenient, please do contact us to rearrange.

Your assessment will be undertaken by a specialist clinician at Bristol Centre of Enablement at Patchway.

Home visits are offered in specific circumstances, or if we need to assess your home environment.

More information about your appointment and how to use your wheelchair can be found here:

Your wheelchair appointment

How to use your wheelchair


Contact Details for Wheelchair and Specialist Seating and Repair Service

Contact Wheelchair & Special Seating Service, and Repair Service

Telephone all departments: 0300 3000110

Wheelchair Repairs Bristol, Bath, South Gloucestershire & North Somerset
Telephone: 0117 9696959

Wheelchair Repairs Cheltenham & Gloucester
Telephone: 01242 713905

Out of Hours service for both areas: 07720 353990

Fax: 0117 414 5939

Wheelchair & Special Seating

Referral to Bristol Enablement Service - NBT

For Referrals to Bristol Enablement Service please download referral information for professionals, specifications and protocols for Bristol Enablement Services.

Wheelchair Referral Form

Wheelchair Cushion Assessment Form

Existing Client Referral Form

Prescription Criteria for Indoor/Outdoor Powered Wheelchair

Referral For Indoor/Outdoor Powered Wheelchair Assessment


More forms available at Referral Section of Bristol Centre for Enablement website