Shaping better health
REMEDY : BNSSG referral pathways

Self Care Resources

Checked: 16-11-2018 by vicky.ryan Next Review: 18-11-2019


The Self-Care Forum website provides information about the positive aspects of Self Care within GP Practices including self care fact sheets for patients, link to the RCGP e-learning course on self care and top tips for GP practices.

Pharmacy First

Bristol, North Somerset and South Gloucestershire CCG is encouraging local people to visit their ‘pharmacy first’ for minor ailments such as coughs and colds, hay fever and indigestion.

A fifth of GP appointments are taken up by these minor illnesses which could be better dealt with in other settings, such as pharmacies or by the individual caring for themselves.

The CCG have developed a range of materials to inform the public about the changes to prescribing locally and nationally, and to encourage them to visit their ‘pharmacy first’.

 You can download the ‘Pharmacy First’ toolkit here. This includes a range of communication materials including:

  • Posters – to be displayed in practice waiting rooms.
  • Leaflet – to be printed and distributed to patients (selecting ‘flip on short edge’ setting when printing)
  • Video – instructing the public on looking after themselves and their families by having a well-stocked medicine cabinet. This can be displayed on waiting room screens.

The CCG will be supporting this campaign over the next 12 months with ongoing materials that are relevant for the time of year as well as social media giving advice on self-care.

More advice and materials are available at

If you have any questions or for support using the campaign materials, please contact



Medicines for Self Care

The BNSSG CCG medicines team has developed  Medicines for Self- Care Guidance to support GPs and non-medical prescribers (NMP) in advising patients to self-care for minor ailments (and therefore purchase medicines for themselves), while ensuring that any drugs recommended for purchase are done so within the bounds of their Marketing Authorisation, in terms of the conditions for which they are licensed, age and other patient factors, co-morbidities, drug interactions and duration of use.

Self-Care condition-specific fact sheets to support prescribers in referring patients to a pharmacy to purchase medicines will shortly be available via EMIS/OptimiseRx which will be triggered when prescribers code a consultation for certain conditions where self-care may be appropriate. These leaflets can then be printed and discussed with the patient.

NHS Choices provides information for patients on self-care and keeping a well-stocked medicine cabinet at home.


Self Care Apps

Useful Self Care Apps include:

HANDi App - offers advice and support to parents and carers if children have symptoms of common childhood illnesses.

GetUbetter App - offers a day by day recovery guide for patients with new or recurring back pain.

DistrACT App - reliable information for young people in order for them to make the right choices about their health and emotional wellbeing.

ESC Student App - health guide for young adults who want to look after themselves and use medical services wisely


Self Care Resources

The BNSSG CCG website has information for patients on self care resources:

Health Services - Links to advice on accessing the appropriate care.

Health advice and Support - Advice for patients on accessing a wide range of local support services.

The Well Aware website provides information on a wide range of organisations; support groups, community groups, events and activities that can help improve your health and wellbeing in Bristol and South Gloucestershire. They also have a free phone help line: call 0808 808 5252 or write to Information Services at The Care Forum, The Vassall Centre, Gill Avenue, Fishponds, Bristol BS16 2QQ.