Checked: 21-07-2017 by
vicky.ryan Next Review: 19-07-2019
Social care & the third sector NS MOM
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Efforts are made to ensure the accuracy and agreement of these guidelines. However, we cannot guarantee this. This guidance does not override the individual responsibility of healthcare professionals to make decisions appropriate to the circumstances of the individual patient, in consultation with the patient and/or guardian or carer, in accordance with the mental capacity act, and informed by the summary of product characteristics of any drugs they are considering. Practitioners are required to perform their duties in accordance with the law and their regulators and nothing in this guidance should be interpreted in a way that would be inconsistent with compliance with those duties
This pathway has been developed locally for North Somerset CCG in consultation with North Somerset Council and Voluntary Action North Somerset.
offers tailored support to individuals plus information, advice and guidance to people who are over 50 years of age;
work with communities to design and deliver locally needed groups, events and self-sustaining activities of their choice and build on existing skills and opportunities in the community ( called asset based community development ABCD);
deliver training, learning, fundraising and volunteering opportunities;
provide contact and signposting to other services locally;
recruit over 100 local North Somerset volunteers to work in the community in groups and with individuals to do support follow-up.
Community Connect is open to anyone over 50 from anywhere in North Somerset who would benefit from more information, advice or guidance to help remain living independently at home or who is isolated for any reason at all.
Community Connect is also looking for local volunteers to help shape, participate in and run groups that fill gaps in their communities or who are key local community figures.
If you have any questions, want to make referrals to Community Connect or can put potential volunteers in touch with us in North Somerset – then do contact us on 01275 888803 or email us at firstname.lastname@example.org
The Community Connectors service in Weston-Super-Mare’s South Ward operates from the Locality Healthy Living Centre.
The service covers the Bourneville Estate and uses a community asset building approach, working with communities to identify their aspirations and support them in building self-sustaining groups and activities. The project will focus on the challenge of engaging more hard to reach group across the area and improving community participation and resilience.
Advice North Somerset is a two-year project, funded by the Big Lottery Advice Services Transition Fund, to set up an advice partnership in North Somerset to develop the advice services in the challenging climate of cuts to Legal Aid and changes brought in by Welfare Reform.
The partnership is led by North Somerset Citizens Advice Bureau, with Age UK Somerset, Alliance Homes and North Somerset BME Network.
Advice North Somerset’s aim is to create a partnership in the advice sector that will strengthen the relationship with key public sector bodies to “join up” advice services. Many clients that require the help of one service can also have issues that go beyond the remit of one organisation.
What this partnership strives to achieve is a “one stop” approach for clients that allow them to be referred onto another appropriate organisation to help them with any further problems that they are facing.
CRUSE - Anyone can contact Cruse Bereavement Care if they want to talk about themselves or someone they know who has been affected by a death The organisation provides counselling and support. Information is available on the North Somerset Directory website here
Mind - Provide advice and support to anyone experiencing a mental health problem. Local Minds support people across England and Wales. Their services include supported housing, crisis helplines, drop-in centres, employment and training schemes, counselling and befriending.
Samaritans - Available 24 hours a day to provide confidential emotional support for people who are experiencing feelings of distress, despair or suicidal thoughts.
1 in 4 - Their role isn’t to “treat mental illness”. It’s to enable mental wellbeing, to empower people with mental health issues to tackle the challenges they face and move forward with their lives.
Wellspring counselling - Wellspring has a team of dedicated counsellors who come alongside those facing loss and bereavement, relationship difficulties, stress and anxiety, depression and issues resulting from physical, sexual or emotional abuse as well as other distressing situations.
Second Step - A leading mental health charity based in the west of England, with offices in Bristol, Bath and Weston-Super-Mare. They offer housing, support and hope to people with many kinds of mental health problems. They also help people to manage low mood, anxiety and depression by providing psychological therapies and specialist courses in Bristol, South Gloucestershire and through PositiveStep in North Somerset.
Weston DIAL - Offers free, impartial and confidential information and support. Their mission is to combat the poverty and social exclusion faced by disabled people and to promote their full participation in society by facilitating the provision of high quality disability information and advice in our community.
Richmond Fellowship - Provide a range of mental health support services: Residential recovery, Supported living, Wellbeing and Self-directed support.
Personal Recovery Service - Offers a wide range of therapies to help with a diverse range of presenting problems. PRS is specialist in the treatment and recovery of sexual abuse. However, not all their work is about abuse, much of the work they do is about people trying to cope with Divorce, Bereavement, or just everyday Stress.
Wanted Not Wasted (Reframe Counselling service) - Free counselling to children and young adults aged 5-25yrs old who live in the South of Weston Super Mare (Bournville, Oldmixon, Coronation, Severn Road area, Potteries, Town Centre etc).
GPs can refer using the referral form available on Remedy
The Support Alliance is a group of organisations who have formed a partnership. For details of the members of the Support Alliance click here
The Support Alliance help people to live safely and independently at home. They can help people to:
Make informed choices about their housing situation
Develop skills so people can manage safely at home
Access health and social services, and other specialist agencies
Claim the welfare benefits that they are entitled to
Access aids and adaptations for their home
Deal with debt and rent arrears
Find advice and help on accessing education, training and employment opportunities
The Support Alliance provide free, impartial housing and financial advice at drop in sessions in the community, for more details go to
Please use the referral form to refer someone to the Support Alliance. Alternatively, if you would prefer to talk to someone at The Support Alliance, you can call them on 0300 123 9121 and they can take you through the referral form over the phone.
Please use the referral form to refer someone to The Older Persons Support Alliance. Alternatively, if you would prefer to talk to someone at The Support Alliance, you can call them on 0300 123 9121 and they can take you through the referral form over the telephone.
The Support Alliance referral from is available on Remedy
The Carers Support Alliance is a new partnership between Alliance Living, Crossroads Care North Somerset, Age UK Somerset and North Somerset Community Partnership to support carers living in North Somerset.
Carers are people who provide unpaid care and support to a relative, friend or neighbour who can’t manage without their help. It is very common for carers to neglect their own needs because they focus so much on helping the person they care for.
The Carers Support Alliance offers practical help and support to carers by identifying problems related to their caring role and finding solutions for them. They also support carers to have a life of their own, separate to their caring responsibilities.
These include: Day respite, Domiciliary care, Support groups, Trips and outings for young carers, counselling services.
Come along and tell us what facilities you need and meet others who may have answers. Save yourself valuable time and energy
Autistic Spectrum Support Group
Autistic Spectrum Support Group Held on the 1st and 3rd Wednesday in the month.
Who to contact Telephone 01934 411 843
Where we are North Somerset Crossroads Graham Road Weston-Super-Mare BS23 1XA
Voluntary Action North Somerset has the following mission 'to represent, develop and empower the voluntary, community and social enterprise sector in North Somerset to be at the forefront of positive social change and development'.